Privacy Policy

Effective Date: 10 September 2025

At FGMS Stocktakers, trading as Frank G May & Son Limited (“we”, “our”, “us”), your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal data when providing stocktaking and auditing services to pharmacies, healthcare retailers, forecourts, warehouses, and other UK businesses.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website frankgmay.co.uk and when engaging with our services.

1. Who We Are

Company Name: Frank G May & Son Limited

Trading Name: FGMS Stocktakers

Registered Office: 43 Taswell Road, Rainham, Gillingham, England, ME8 8HG

Company Number: 04541008

Website: www.frankgmay.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

Contact details: name, email address, phone number, and postal address.
Business details: company name, job title, and other relevant information for stocktaking or auditing services.
Website usage data: IP address, browser type, operating system, and browsing behaviour through cookies and analytics tools.
Correspondence: information provided when you contact us via email, phone, or web forms.

We do not intentionally collect sensitive personal data unless it is directly relevant to the services provided.

3. How We Use Your Information

We use personal data to:

Provide our specialist stocktaking and auditing services.
Respond to enquiries, requests, and communications.
Manage and maintain our business operations and client relationships.
Improve our website and services.
Meet legal, tax, and regulatory obligations.

We will not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your personal data based on one or more of the following:

Contractual necessity – to deliver our services.
Legitimate interests – to manage and grow our business.
Legal obligation – to comply with UK law and regulations.
Consent – when you opt in to receive marketing or communications.

5. Data Sharing

We may share your data with:

Trusted service providers (e.g., IT, website hosting, email services).
Professional advisors (accountants, auditors, legal counsel).
Regulators and authorities, if required by law.

All third parties are required to keep your data secure and in line with the relevant data processing laws in their country of origin.

6. Data Retention

We retain your personal data only for as long as necessary to:

Fulfil the purposes described above, or
Comply with legal and regulatory requirements.

After this period, your data will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have rights including:

Access to the personal data we hold about you.
Correction of inaccurate or incomplete data.
Deletion of your personal data (“right to be forgotten”).
Restriction or objection to processing.
Data portability.
The right to withdraw consent (where applicable).

To exercise these rights, please contact us at info@frankgmay.co.uk

8. Cookies

Our website uses cookies to improve functionality and analyse usage. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

10. International Transfers

We primarily store and process data within the UK/EEA. If data is transferred outside these regions, we ensure adequate safeguards are in place to protect your rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the date of revision.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

FGMS Stocktakers
Email: info@frankgmay.co.uk
Telephone: +44 (0)7921 858951

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.